TITLE: Associate Administrator, Ambulatory Accreditation
SUBSIDIARY: Institute for Medical Quality
DEPARTMENT: Ambulatory Accreditation
REPORTS TO: Administrator, Ambulatory Accreditation
LOCATION: San Francisco
EXEMPTION STATUS: Full time, exempt
SALARY RANGE: $50,000 - $60,000 annual
This job description reflects the general nature of the job. It is not intended to be all-inclusive.
This position participates in the operations, marketing, and development of the growing Ambulatory Accreditation program. The accreditation program’s goal is to improve the quality of care provided in outpatient surgery settings through review of facilities to ensure compliance with standards and regulations. This position supports the VP, Ambulatory Accreditation. The Associate Administrator is responsible for researching legislation, preparing applications to state authorities, ensuring that IMQ is listed on state medical board and department of health websites, as well as special projects, such as Payer Network relationships and developing strategic Collaborative Partnerships. Other responsibilities are related to the day-to-day operations of the program, including contact with facilities, review and analysis of accreditation applications, and preparation of survey reports and decision reports for the Ambulatory Accreditation program.
· Researches legislation and prepare applications to state authorities for IMQ to become a deeming authority.
· Surveys state medical board and department of health websites, and works with the authorities to ensure IMQ inclusion on the websites.
· Works with the VP, Ambulatory Accreditation, on special projects, such as – the development of collaborative partnerships and payer network recognition.
· Responds to inquiries about the program from state authorities, surveyors, physicians, and health care organizations.
· Has on-going communication with state authorities, surveyors, physicians, and staff of accredited facilities, and sends appropriate notifications for reaccreditation and required reports.
· Assists the VP, Ambulatory Accreditation with re-appointment of surveyors and planning for surveyor training.
· Supports the interim report review process and the maintenance of quality process, prepares information for review by the surveyors and the Ambulatory Care Review Committee (ACRC).
· Tracks survey reports from the surveyors. If information is incomplete or inconsistent, contacts the surveyor for clarification, and prepares ACRC report documents.
· Supports the ACRC meeting process, prepares agenda materials, attends committee meetings, takes notes, prepares minutes, and prepares accreditation materials for facilities based on committee decisions.
· Has excellent competency in internet research and Microsoft Office. Has great time management and organizational skills.
· Maintains the ACCESS database for all program activity related to job duties.
· Maintains records of all financial transactions using QuickBooks. Enters and tracks accounts payable - surveyor and staff reimbursement forms and vendor payments.
· Collaborates with the team to ensure the smooth flow of work processes and meeting deadlines.
· Innovates and develops methods for program efficiency and effectiveness.
· Provides general administrative support: answers phones, makes copies, and scans documents.
· Other duties as assigned.
Primary contact with program staff, deeming authority and payer networks, physician and RN surveyors, facility personnel, and IMQ staff as appropriate, to seek common approaches to survey programs.
The ideal candidate will:
· Have a Bachelor’s degree. Master’s degree is a plus.
· Use critical thinking skills, with the ability to review and evaluate documents for compliance with standards and program regulations.
· Have three or more years’ experience performing similar duties and responsibilities.
· Utilize excellent oral and written communication skills.
· Use an exemplary customer service approach in communicating with internal and external stakeholders.
· Be a skilled and resourceful problem solver, with ability to quickly adapt to changing priorities.
· Be comfortable working in a small organization.
· Use strong organizational abilities to handle multiple tasks, priorities, and directions.
· Design efficient work processes to accomplish tasks.
· Work with minimum supervision.
· Have superior computer skills with competency in MS Office Suite, including ACCESS, Visio and QuickBooks. Excellent internet research skills.
· Employ a detail-oriented approach to work.
· Effectively participate as part of a team.
· Have familiarity with regulatory language, medical terminology, and the health care environment.
Works under the direction and supervision of the VP, Ambulatory Accreditation Programs.
Personal computer, printing and copying machines, telephone.
Occasional travel to IMQ state medical board meetings and industry conferences.
Some after-hours work required to attend meetings and other functions; ability to lift a maximum of 25 pounds.
Interested parties should send a cover letter and resume to firstname.lastname@example.org