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Careers with Institute for Medical Quality

TITLE:                                  Associate Administrator, Ambulatory Accreditation

DEPARTMENT:                   Ambulatory Accreditation

REPORTS TO:                    Administrator, Ambulatory Accreditation

LOCATION:                         San Francisco

EXEMPTION STATUS:       Full time, exempt

SALARY RANGE:               $50,000 - $60,000 annual

This job description reflects the general nature of the job. It is not intended to be all-inclusive.


This position participates in the operations, marketing, and development of the growing Ambulatory Accreditation program. The accreditation program’s goal is to improve the quality of care provided in outpatient surgery settings through review of facilities to ensure compliance with standards and regulations.  Working under the direction of the Administrator, Ambulatory Accreditation, the Associate Administrator is responsible for activities related to the day-to-day operations of the program, including contact with facilities, review and analysis of accreditation applications, and preparation of survey reports and decision reports for the Ambulatory Accreditation program. This position supports the VP, Ambulatory Accreditation, in preparing applications to state authorities and special projects, such as the Strategic Collaborative Partnerships and Payer Network relationships.


·         Responds to inquiries about the program from surveyors, physicians, and health care organizations.

·         Has on-going communication with surveyors, physicians, and staff of accredited facilities, and sends appropriate notifications for reaccreditation and required reports.

·         Manages the interim report review process and the maintenance of quality process, prepares information for review by the surveyors and the Ambulatory Care Review Committee (ACRC).

·         Tracks survey reports from the surveyors. If information is incomplete or inconsistent, contacts the surveyor for clarification, and prepares ACRC report documents.

·         Works with the Administrator to prepare and distribute ACRC agenda materials, attends committee meetings, takes notes, prepares minutes, and prepares accreditation materials for facilities based on committee decisions.

·         Assists the Administrator with re-appointment of surveyors and planning for surveyor training.

·         Works with the VP, Ambulatory Accreditation to prepare applications to state authorities to become a deeming authority.

·         Has excellent competency in internet research and Microsoft Office, Visio (flowcharts), Access (database), and QuickBooks. Has great time management and organizational skills.

·         Works with the VP, Ambulatory Accreditation, on special projects, such as – collaborative partnerships and payer network recognition.

·         Maintains the ACCESS and EXCEL databases for all program activity related to job duties.  

·         Maintains records of all financial transactions using QuickBooks. Enters and tracks accounts payable - surveyor and staff reimbursement forms and vendor payments.

·         Collaborates with the team to ensure the smooth flow of work processes and meeting deadlines.

·         Innovates and develops methods for program efficiency and effectiveness.

·         Provides general administrative support:  answers phones, makes copies, and scans documents.

·         Other duties as assigned.


Primary contacts with program staff, physician and RN surveyors, facility personnel, deeming authority and payer network contacts.  Contact with IMQ staff as appropriate, to seek common approaches to survey programs.


The ideal candidate will:

·         Have a Bachelor’s degree.  Master’s degree is a plus. 

·         Use critical thinking skills, with the ability to review and evaluate documents for compliance with standards and program regulations.

·         Have three or more years’ experience performing similar duties and responsibilities.

·         Utilize excellent oral and written communication skills.

·         Use an exemplary customer service approach in communicating with internal and external stakeholders.

·         Be a skilled and resourceful problem solver, with ability to quickly adapt to changing priorities.

·         Be comfortable working in a small organization.

·         Use strong organizational abilities to handle multiple tasks, priorities, and directions.

·         Design efficient work processes to accomplish tasks.

·         Work with minimum supervision.

·         Have superior computer skills with competency in MS Office Suite, including ACCESS and QuickBooks. Excellent internet research skills.

·         Employ a detail-oriented approach to work.

·         Effectively participate as part of a team.  Have familiarity with medical terminology and the health care environment.



Works under the direction and supervision of the Administrator, Ambulatory Accreditation Programs.


Personal computer, printing and copying machines, telephone.


Occasional travel to IMQ meetings and conferences.


Some after-hours work required to attend meetings and other functions; ability to lift a minimum of 25 pounds.


Interested parties should send a cover letter and resume to


Located in downtown San Francisco, IMQ was established by the California Medical Association in 1996 to improve health care quality through direct physician involvement in evaluation and education.  IMQ offers a wide range of programs, including accreditation of ambulatory surgery centers, CME accreditation, certification of physicians’ CME credits, correctional health accreditation and consultation, ethics training, medical staff consultations, peer review services, judicial review members, leadership training, and a host of on-line and in person educational programs. IMQ also conducts a number of grant-funded projects.   IMQ is a 501(c)3 corporation. As both an accredited CME provider and an ACCME recognized State accreditor, IMQ is in a position to impact the continuing education of physicians and the quality and safety of medical care in the state of California. 

To inquire about this position, please submit cover letter and resume to Kate Ryken